Privacy Policy

1. Introduction

AstroBear ("AstroBear", "we", "us" or "our") respects your privacy and is committed to handling personal data responsibly.

This Privacy Policy explains how we collect, use, store, share and protect personal data when you use the AstroBear website, mobile application, Apple Watch application and related services (together, the "Services").

For UK data-protection purposes, the data controller is Cássio Pieroni Trevisani, trading as AstroBear. You can contact us at info@astrobear.co.uk.

Our Age Suitability policy is available at: https://astrobear.co.uk/age-suitability

2. Information We Collect

Depending on how you use the Services, we may collect the following categories of personal data.

3. How We Use Your Information

We use personal data to create and manage your AstroBear account; provide astronomy-planning, weather, location, equipment, community, learning and observation features; personalise the Services; process purchases, verify entitlements and administer subscriptions; provide customer support; maintain security and prevent fraud; monitor performance; improve features; send service-related communications; and comply with legal, regulatory and accounting obligations.

AstroBear does not use your personal data for cross-app or cross-site advertising tracking, targeted advertising or advertising measurement, and does not share it with third parties for those purposes.

4. Our Lawful Bases for Processing

Where UK GDPR, EU GDPR or similar laws apply, we process personal data using one or more of the following lawful bases:

• Contract: where processing is necessary to provide the Services, create an account, supply paid features or manage a subscription.
• Consent: where you choose to provide permission, including for certain location, marketing and optional analytics-cookie activities.
• Legitimate interests: where processing is necessary for operating, securing, improving and promoting AstroBear in a way that does not override your rights and freedoms.
• Legal obligation: where we are required to retain or disclose information to comply with applicable law.
• Vital interests: only where necessary to protect someone's life or safety.

Where we rely on consent, you may withdraw it at any time through the relevant settings, by unsubscribing from communications, or by contacting us at info@astrobear.co.uk.

5. No Cross-App or Cross-Site Advertising Tracking

AstroBear does not use your personal data for cross-app or cross-site advertising tracking, targeted advertising or advertising measurement. We do not engage in tracking as defined by Apple's App Tracking Transparency framework — that is, we do not link your personal data to information from other apps, websites or data brokers for the purpose of targeted advertising or advertising measurement, and we do not share your personal data with third parties for that purpose.

The data we collect — such as your name, email address, location and purchase information — is used only to provide and improve the Services, personalise your experience, process purchases, provide support and meet legal obligations. It is not used to track you across other companies' apps or websites.

Where optional analytics cookies are offered on our website, they are loaded only with your explicit consent and are used solely to understand usage of AstroBear itself — never for cross-app or cross-website tracking. You can withdraw this consent at any time.

We do not sell personal data for money.

6. Cookies and Similar Technologies

Our website uses essential cookies to keep you signed in and operate the app — these are not used to track you. With your explicit consent, we may also load optional analytics cookies (HubSpot) to understand how AstroBear is used. These are never loaded unless you opt in, and we do not use cookies to track you across other apps or websites. You can change your choice at any time from the cookie banner or your profile settings. For more information, please see our Cookie Policy.

7. How We Share Information

We may share personal data with trusted service providers that help us operate AstroBear. These may include providers of cloud hosting, infrastructure and data storage; account authentication and security; diagnostics and crash reporting; mapping, weather, astronomy and location-based data; payments and subscription administration; email, customer support and communications; and video hosting and community-content delivery. We do not share personal data with third parties for tracking or cross-app advertising.

These providers may process personal data only in accordance with our instructions, contractual safeguards and applicable law.

We may also disclose information where required by law, to protect our rights or users, in connection with a corporate transaction, or with your consent.

8. International Transfers

AstroBear and its service providers may process personal data in the United Kingdom, European Economic Area, United States and other countries where our suppliers operate. Where personal data is transferred internationally, we use appropriate safeguards required by applicable data-protection law, such as adequacy regulations, standard contractual clauses or other recognised transfer mechanisms.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy.

In general:

• account, profile, equipment, planning and community information is retained while your account remains active;
• purchase and transaction information is retained for the period needed to manage purchases, resolve disputes and meet tax or legal obligations;
• support correspondence is retained for as long as necessary to resolve the issue and maintain support records;
• diagnostic and analytics information is retained for a limited period and, where possible, aggregated or de-identified; and
• content you publicly share may remain visible until you delete it, close your account or ask us to remove it, subject to legal or operational requirements.

You may request deletion of your account and associated personal data by contacting info@astrobear.co.uk. Some information may need to be retained where legally required or needed to establish, exercise or defend legal claims.

10. Your Rights

Depending on where you live, you may have rights to request access to your personal data; request correction of inaccurate or incomplete data; request deletion; request restriction of processing; object to processing based on legitimate interests or direct marketing; request portability of certain personal data; withdraw consent; and complain to a data-protection authority.

To exercise these rights, email info@astrobear.co.uk. If you are in the UK, you can also complain to the Information Commissioner's Office at https://ico.org.uk.

11. Children and Age Suitability

AstroBear's approach to age suitability, account access and children's privacy is explained on our Age Suitability page: https://astrobear.co.uk/age-suitability

We do not knowingly collect personal data from children in a way that is not permitted by applicable law. If you believe that a child has provided personal data to AstroBear without appropriate consent, please contact us and we will take appropriate action.

12. Security

We use appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure and unauthorised access.

No internet-based service can guarantee absolute security. You should use a strong, unique password and keep your account credentials confidential.

13. Third-Party Links and Services

The Services may include links to third-party websites, videos, apps or services. Their privacy practices are governed by their own policies, and AstroBear is not responsible for their content or privacy practices.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will publish the updated version on our website and revise the "Last updated" date. Where changes are material, we may also notify you by email, within the Services or by another appropriate method.

15. Contact Us

AstroBear
Email: info@astrobear.co.uk
Website: https://astrobear.co.uk